FAQ

When is the R2RR?
A. Saturday 11th September, 2021.

What time does the R2RR start?
A. 135km riders (only) all start at 5.30am. Other riders start times are between 6am and 9am. Choose a time when registering. Regardless of what distance you are doing, you can select a suitable 1/2 hour time slot. There will be a cap on numbers for each time slot.

Can I register on the day?
A. No, registrations must be done via the website before cut off. Registrations will not be permitted on the day.

Where does the ride start?
A. The ride starts and finishes at Caneland Park (across from Caneland Shopping Centre, Matsura Drive)

How does the ride start?
A. Riders are to arrive and start during the half hour time slot they selected.

Is there parking available at the start/finish area?
A. The area will be very busy on the day and we advise that you park your vehicle a short distance away and ride your bike to this area. There is plenty of parking available in nearby streets.

Do I need to study the maps and know the route by memory?
A. No. There will be many others riding with you along with corner marshals and signage to guide you along the way.  All riders start and finish at the same spot. Maps are available on the ‘About the Event‘ page.

Where do I collect my rider’s pack?
A. Rider packs (containing rider plate and zip ties) and jerseys can be collected from Corry Cycles, Cnr Gordon and Milton Streets, Mackay QLD.  This will be on the Wednesday 8th, Thursday 9th and Friday 10th from 9am to 5pm. Please do not call in outside of these times.  You can collect rider number plates for someone else as long as they are aware you are doing this for them.

Will I be able to collect my ride number plate on the morning of the ride?
A. No.  You can ask someone else to pick you your ride plate from Corry Cycles on the days and times listed above. If you are from out of town and have no one to collect the pack for you, please email us at info@river2reefride.com.au to make arrangements.

Do I have to collect my rider’s pack or can I send someone else in to collect it on my behalf?
A. Someone else can collect your rider’s pack – with your permission.

Where do I attach my number plate?
A. You have been provided with a ride number plate and 2 zip ties. This number must be attached to THE FRONT OF YOUR BIKE (using the zip ties) before you arrive on the day. This number will be used for check-in and check-out – it has an electronic chip built into it. This is a very important aspect of the ride. If you arrive on the day without your ride number you will not be permitted to ride.

Are jerseys available this year?
A. Yes, jerseys will be available as an extra purchase – they are not included in registration price.  These jerseys are Australian Made. Orders for jerseys must be in by the cut off date of 1st August 2021. No late orders will be taken. Please note jerseys this year will be from the same supplier as 2020 – please check sizing chart or call into Corry Cycles to try on a sample jersey.
Will I be able to swap my jersey if it’s the wrong size?
A. A sizing chart has been provided on the website and registration page and try on jerseys are available at Corry Cycles, this should give you the chance to make the right choice with the jersey sizing.  If however, you do order the wrong size, a small number of  jerseys are usually available for swapping on Friday 10th September but numbers for this are very limited and there is no guarantee you will receive the size you are after.  There is no refund on jerseys.

Can I change my jersey size once I have registered?
A. Sizes can be changed before August 1st. After this date NO changes can be made.

Will there be team registrations this year?
A. Yes! Go to our teams page for more information.

If the event is cancelled due to the government reinstating Covid 19 restrictions, will I get a refund ?
A. Yes, we will offer a full refund of your registration but no refund will be available for any jersey purchased.

What should I carry with me on the ride?
A. Items we recommend you carry include your mobile phone (in a clip lock bag to protect it from sweat and rain), some cash to purchase breakfast when you return from the ride (the clip lock bag also makes for a great wallet), car keys if you have them with you, sunscreen, small snacks like muesli bars and a spare tube which fits your bike tyre. Also keep your rubbish in these pockets until you find a bin. While a water bottle may fit in these pockets it is much more comfortable to carry this in a bottle holder on your bike. If you feel like your back pockets will be too full you can buy a ‘saddle pack’ which is a small bag that attaches to your seat post. It is also recommended that you carry a handheld pump or CO2 cartridge with you in case you need to pump up a flat tyre.

Should I eat breakfast before the ride?
A. On the morning of the ride enjoy your normal breakfast maybe eating a little more than you usually do without making yourself feel uncomfortable.

How much water will I need to carry with me?
A. Please ensure that you begin the ride with a FULL water bottle. If you have 2 bottle holders on your bike it is recommended that you carry 2 bottles especially if it is a warm day.  There will be water available at rest stops. Please use water carefully: water is provided for drinking only.

What is provided at the refreshment points?
A. There will be refreshment points along each route where you will be provided with bananas, fruitcake, water and Powerade powder. You are welcome to stop at these points and take time to rest/recover if you feel the need. Please use water carefully; water provided has been purchased for drinking only. Bins will be provided in these areas and you are encouraged to keep these areas tidy.

Where are the refreshment points?
A. The first point is approximately 16km into the ride, this is also the turn-around point for 30km riders. All other riders will pass through a second stop later in the ride at Habana Church. The 60km, 90km and 135km  riders will pass through the second refreshment point twice. Please ensure that you do not stop and dismount your bike until you have entered the rest area completely – do not stop on the side of the ride as this causes traffic issues and reduces visibility for riders leaving the rest stop.

Who will be at the refreshment points?
A. These points will be manned by volunteers, please talk to them if you have any questions or concerns. It is hoped that the day will be as enjoyable as possible for everyone including our volunteers, give them a wave as you ride past refreshment points and corners, without them this day could not be possible.

Do I have to wear a helmet?
A. Yes

Do I have to wear closed in shoes?
A. Yes

Is the R2RR a race?
A. No.  Please expect times where you are required to slow down or even stop. If a volunteer gives you a direction to stop due to crowding on Blue Water Trail we ask that you comply.

How fast do I have to ride?
A. There is no speed that you have to achieve but under the conditions of our police permit we cannot have riders out on the roads all day. We ask that all riders have returned to the finish line by 2pm. Ride at your own pace and choose a distance that suits you. Safety is a very important aspect of the day.

What if I need assistance during the ride?
A. There will be official car drivers along the route providing assistance to those who need it. There will be many experienced riders in the group who will be able to assist with small mechanical issues. If you require assistance please move to the side of the road and place your bike upside down (wheels up) so that a support car / rider can assist you as soon as possible. It is important that you make it back safely so if at any point on the ride you do not feel able to make it back to the finish please stop and signal for assistance.

What if I feel like I can’t make the full distance I have nominated for?
A. Please note that the ALL riders will ride to the turnaround point for the 30km route at Dumbleton. This is where you will find the 1st of 2 refreshment points. If you have nominated for the 60km, 90km or 135km option but do not feel that you will make the distance simply turn around at this point and head back with the 30km riders. For those completing the 60km and 90km options there is a second refreshment stop at the Habana Progress Association Hall. At this point the 60km riders will turn around, those who are doing the 90km but feel they will not make it here is your chance to follow the 60km riders.

What if I’m involved in an emergency situation?
A. Dial ‘000’ and notify an official ASAP.

What road rules apply to me when I’m riding?
A. Cyclists have the same rights and responsibilities as other road users. Whatever vehicle you drive, the golden rule is to treat other road users with respect and courtesy. All road users should drive or ride safely and obey the traffic rules at all times. This includes keeping as far left as practicable, stopping at red lights, giving way and following Police directions.
Riders must not ride more than two abreast.
The roads for this ride are not closed to regular traffic, Cyclists are to obey all road rules and listen to directions given by ride officials and Police at all times.

Must I return to the start/finish area when I am finished?
A. Yes. When you finish the ride you must cross the finish line to check back in. The electronic chip into your ride number plate shows us you have returned.  This is the system we use to ensure you have made it back safely. If we have not checked you back in when the ride is over we will contact you to ensure you are safe. If we cannot contact you your emergency contact will be used. Once you have checked back in you are free to leave the event.

Can I wear headphones/listen to an MP3 player during the R2RR?
A. NO. For your own safety and the safety of those around you, you must be able to hear clearly at all times.

If I’m a junior rider doing the 30km, do I have to ride with an adult?
A. Yes. It is expected that juniors aged 10-15 will ride with an experienced adult