FAQ

When is the R2RR?
A. Saturday 30th September, 2017.

What time does the R2RR start?
A. The ride starts at 6am sharp. Riders are encouraged to arrive before 5.30am as there is an important safely briefing for all riders at 5.45am.

Can I register on the day?
A. No, registrations must be done via the website before cut off. Registrations will not be permitted on the day.

Where does the ride start?
A. Check-in will be at the start/finish line which is on the corner of River and Carlyle Street (on the river between Blue Water Quay and Paxtons Warehouse). The ride finishes at the Bluewater Quay.

Why does the ride start so early?
A. For a few reasons, the main ones being, the traffic is quieter at this time of day, temperatures in Mackay can be quite warm so this is a very comfortable time of day to be out on the bike before the heat sets in.

How does the ride start?
A. Riders are lined up in order of distance with those riding the 135km at the front of the group then 90km, 60km and finally the 35km riders at the back. 135km riders are release first followed by the others in this order.

Is there parking available at the start/finish area?
A. The start/finish line is a very busy area on the day and we advise that you park your vehicle a short distance away and ride your bike to this area. There is plenty of parking available in nearby streets.

Do I need to study the maps and know the route by memory?
A. No. Don’t worry if you don’t feel confident with the directions, there will be hundreds of others riding with you along with corner marshals and signage to guide you along the way. All riders start and finish at the same point.

Where do I collect my rider’s pack?
A. From Corry Cycles, Cnr Gordon and Milton Streets, Mackay QLD

When do I collect my rider’s pack?
A. Any of the 3 days before the ride – Wednesday 27th September, Thursday 28th or Friday 29th between 9am and 5pm.

What will be in my rider’s pack?
A. A jersey (if you registered before cut off), your ride number plate, 2 zip ties, important information about the day and promotional items from sponsors.

Do I have to collect my rider’s pack or can I send someone else in to collect it on my behalf?
A. Anyone can collect your rider’s pack if they can quote your FULL name and DOB.

Where do I attach my number plate?
A. You have been provided with a ride number plate and 2 zip ties. This number must be attached to THE FRONT OF YOUR BIKE (using the zip ties) before you arrive on the day. This number will be used for check-in and check-out – it has an electronic chip built into it. This is a very important aspect of the ride. If you arrive on the day without your ride number you will not be permitted to ride.

Do I have to wear the event jersey I have been provided with?
A. No, it is not compulsory for you to wear this jersey however it is encouraged.

Why are there pockets in the back of my jersey?
A. These jerseys have 3 pockets in the back. These pockets are used by cyclists to hold essential items when out cycling.

Can I change my jersey size once I have registered?
A. If you registered for a team jersey, changes to your jersey size can only be made before July 31st. Regular jersey sizes can be changed before August 31st. After this date NO changes can be made.

Will I be able to swap my jersey if it’s the wrong size?
A. A sizing chart has been provided on the website and try on jerseys are available at Corry Cycles from April onwards, this should give you the chance to make the right choice with jersey sizing. If however you do order the wrong size a small amount of extra jerseys are usually available for swapping but numbers for this are very limited. As team jerseys are personalised they cannot be swapped.

I didn’t register before 31st August, can I still get a jersey?
A. A jersey will not be included with your registration but there will be a small amount of jerseys available for purchase during riders packs collection times. The cost for these will be $50. Sizes cannot be guaranteed.

What should I carry with me on the ride?
A. Items we recommend you carry include your mobile phone (in a clip lock bag to protect it from sweat and rain), some cash to purchase breakfast when you return from the ride (the clip lock bag also makes for a great wallet), car keys if you have them with you, sunscreen, small snacks like muesli bars and a spare tube which fits your bike tyre. Also keep your rubbish in these pockets until you find a bin. While a water bottle may fit in these pockets it is much more comfortable to carry this in a bottle holder on your bike. If you feel like your back pockets will be too full you can buy a ‘saddle pack’ which is a small bag that attaches to your seat post. It is also recommended that you carry a handheld pump or CO2 cartridge with you in case you need to pump up a flat tyre.

Should I eat breakfast before the ride?
A. On the morning of the ride enjoy your normal breakfast maybe eating a little more than you usually do without making yourself feel uncomfortable.

How much water will I need to carry with me?
A. Please ensure that you begin the ride with a FULL water bottle. There will be water available at refreshment stops but no cups will be provided. If you have 2 bottle holders on your bike it is recommended that you carry 2 bottles especially if it is a warm day.

What is provided at the refreshment points?
A. There will be refreshment points along each route where you will be provided with bananas, fruitcake, water and powerade powder, all off which has been kindly donated. You are welcome to stop at these points and take time to rest/recover if you feel the need. Please use water carefully; water provided has been purchased for drinking only. Bins will be provided in these areas and you are encouraged to keep these areas tidy.

Where are the refreshment points?
A. The first point is approximately 17km into the ride, this is also the turn-around point for 35km riders. All other riders will pass through a second stop later in the ride at Habana Church. The 90km and 135km riders will pass through the second refreshment point twice.

Who will be at the refreshment points?
A. These points will be manned by volunteers, please talk to them if you have any questions or concerns. It is hoped that the day will be as enjoyable as possible for everyone including our volunteers, give them a wave as you ride past refreshment points and corners, without them this day could not be possible.

Do I have to wear a helmet?
A. YES

Do I have to wear closed in shoes?
A. Yes

Is the R2RR a race?
A. No.

How fast do I have to ride?
A. There is no speed that you have to achieve or time that you must finish it by. Ride at your own pace. Safety is a very important aspect of the day.

What if I need assistance during the ride?
A. There will be official car drivers along the route providing assistance to those who need it. There will be many experienced riders in the group who will be able to assist with small mechanical issues. If you require assistance please move to the side of the road and place your bike upside down (wheels up) so that a support car / rider can assist you as soon as possible. It is important that you make it back safely so if at any point on the ride you do not feel able to make it back to the finish please stop and signal for assistance.

What if I feel like I can’t make the full distance I have nominated for?
A. Please note that the ALL riders will ride to the turnaround point for the 35km route at Dumbleton. This is where you will find the 1st of 2 refreshment points. If you have nominated for the 60km, 90km or 135km option but do not feel that you will make the distance simply turn around at this point and head back with the 35km riders. For those completing the 60km, 90km and 135km options there is a second refreshment stop at the Habana Church. At this point the 60km riders will turn around, those who are doing the 90km or 135km but feel they will not make it here is your chance to follow the 60km riders.

What if I’m involved in an emergency situation?
A. Dial ‘000’ and notify an official ASAP.

What road rules apply to me when I’m riding?
A. Cyclists have the same rights and responsibilities as other road users. Whatever vehicle you drive, the golden rule is to treat other road users with respect and courtesy. All road users should drive or ride safely and obey the traffic rules at all times. This includes keeping as far left as practicable, stopping at red lights and following Police directions.
Riders must not ride more than two abreast. If riding two abreast, riders must not ride more than 1.5 metres from the other rider.
The roads for this ride are not closed to regular traffic, Cyclists are to obey all road rules and listen to directions given by ride officials and Police at all times.

Must I return to the start/finish area when I am finished?
A. Yes. When you finish the ride you must return to the finish line to check back in just as you did at the start of the ride. This is the system we use to ensure you have made it back safely. If we have not checked you back in when the ride is over we will contact you to ensure you are safe. If we cannot contact you your emergency contact will be used. Once you have checked back in you are free to leave the event.

Can I wear headphones/listen to an MP3 player during the R2RR?
A. NO. For your own safety and the safety of those around you, you must be able to hear clearly at all times.

If I’m a junior rider do I have to ride with an adult?
A. Yes. It is expected that juniors aged 13-15 will ride with an experienced adult